FAQs

Frequently Asked Questions (FAQs)

Frequently Asked Questions

Our comprehensive car rental service in Lahore provides a well-maintained, fully-serviced vehicle along with a highly professional, background-verified chauffeur. Each rental includes vehicle insurance, regular maintenance checks, and 24/7 customer support. Fuel, tolls, driver meals & accommodation and parking fees are typically the customer’s responsibility and are clearly outlined during the booking process.

Car rental prices in Lahore vary by vehicle type and duration:

  • Economy cars: Starting from PKR 4,500 per day
  • Mid-size sedans: PKR 5,000 per day
  • Luxury vehicles: PKR 18,000-35,000 per day
  • Wedding cars: PKR 25,000-50,000 for 6 hours
  • Contact us at 03134374333  for exact pricing based on your requirements.

Absolutely not. We maintain complete transparency in our pricing structure. All charges including base rental, driver fees, and any additional services will be clearly communicated before you confirm your booking. No surprise charges or hidden costs – you’ll know exactly what to expect.

We strongly recommend booking at least 24-48 hours in advance, particularly for:

  • Luxury vehicles and premium cars
  • Wedding cars and special event vehicles
  • Peak seasons (holidays, wedding season)
  • Airport transfers during busy periods

However, we maintain a fleet ready for same-day bookings and do our best to accommodate last-minute requests. Call us anytime at 03134374333!

Yes, we specialize in comfortable and reliable intercity travel with professional drivers from Lahore to major Pakistani cities including:

  • Lahore to Islamabad (3-4 hours)
  • Lahore to Karachi (18-20 hours)
  • Lahore to Faisalabad (2-3 hours)
  • Lahore to Multan (5-6 hours)
  • Lahore to Peshawar (5-6 hours)

All outstation trips include experienced highway drivers familiar with intercity routes. Discuss your complete itinerary with us for a custom quote.

Yes, absolutely. Every chauffeur in our network undergoes:

  • Comprehensive background verification and criminal record checks
  • Valid commercial driving license verification
  • Extensive route training for Lahore city and major highways
  • Professional development in guest protocol and customer service
  • Regular safety training and vehicle handling courses

Your safety, security, and comfort are our absolute top priorities.

For car rental with driver (20+ years):

  • Valid CNIC (Pakistani citizens) or Passport (foreign nationals)
  • Contact number for booking confirmation
  • Advance deposit (amount varies by vehicle type – typically 50% of total rental)

All booking details and payment instructions will be sent via WhatsApp or email upon confirmation.

Our diverse fleet in Lahore includes:

  • Economy cars: Suzuki Cultus, Suzuki Alto, Suzuki Wagon R
  • Mid-size sedans: Toyota Corolla, Toyota Yaris, Honda Civic
  • SUVs: Toyota Prado, Toyota Fortuner, Honda BR-V, Kia Sportage
  • Luxury cars: Mercedes-Benz, BMW, Audi A6, Landcruiser V8
  • Wedding cars: Luxury sedans and SUVs
  • Vans/Coasters: Toyota Hiace Van for 13 passengers, Toyota Coaster for group travel 28 passengers

Yes, we offer 24/7 airport transfer services for Allama Iqbal International Airport Lahore. Our services include:

  • Flight tracking to adjust for delays
  • Meet and greet service at arrivals
  • Assistance with luggage
  • Multiple pickup points (domestic and international terminals)
  • Advance booking recommended for guaranteed availability

Airport transfer rates start from PKR 3,000-30,000 depending on vehicle type and distance.

Fuel Policy:

  • Fuel costs are customer responsibility – clearly stated at booking
  • Same-level return: Vehicle must be returned with same fuel level as provided
  • Airport transfers: Fuel typically included in quoted price

Mileage Policies:

  • Daily rentals: Up to 200km included, then PKR 15-25 per additional km
  • Weekly rentals: Up to 1,400km included (200km/day)
  • Monthly rentals: Up to 3,000km included
  • Unlimited mileage packages: Available for long-term rentals

Additional Charges:

  • Tolls and parking fees: Customer responsibility
  • Highway tolls: for intercity trips
  • Airport parking: depending on terminal

We understand that travel plans can change unexpectedly. Our flexible cancellation policy includes:

  • Free cancellation up to 24 hours before scheduled pickup
  • No refund for cancellations 6-12 hours before pickup
  • No refund for cancellations less than 2 hours before pickup
  • Weather/emergency exceptions: Case-by-case basis with documentation

Security deposits are refunded within 3-7 working days after vehicle return (pending damage inspection).

Please contact us directly at 03134374333 for specific details regarding your booking and any special circumstances.

Self drive is not available.

Chauffeur-Driven Service:

  • Professional drivers with local route knowledge
  • Driver handles: Navigation, parking, fuel management, traffic laws
  • Recommended for: Tourists, business meetings, special events

Yes, we specialize in wedding and special event transportation including:

  • Bridal car rentals with premium decorations
  • Baraat cars for groom’s family
  • Guest transportation coordination
  • Multiple vehicle packages for large events
  • Experienced wedding chauffeurs familiar with ceremony protocols

Wedding car bookings should be made 2-4 weeks in advance due to high demand during wedding season.

We provide comprehensive car rental services throughout Greater Lahore including:

  • DHA (Defense) – All phases
  • Gulberg, MM Alam Road, Liberty
  • Allama Iqbal Town
  • Model Town, Garden Town
  • Johar Town, PIA Society
  • Cantt area, Mall Road
  • Faisal Town, Iqbal Town
  • Airport area and surroundings
  • Industrial areas (Kot Lakhpat, Sundar, etc.)

24/7 pickup and drop-off available anywhere in Lahore metropolitan area.

Multiple ways to reach us:

  • Phone/WhatsApp: 03134374333 (Available 24/7)
  • Online booking through our website
  • Walk-in consultations (address provided upon request)
  • Email support for detailed inquiries

Response time: We typically respond to all inquiries within 15-30 minutes during business hours, and within 2 hours during off-hours.

Yes, we provide attractive long-term rental packages for:

  • Weekly rentals
  • Monthly rentals
  • Corporate contracts
  • Project-based rentals

24/7 Emergency Support:

  • Immediate roadside assistance available throughout Lahore
  • Replacement vehicle provided within 2-4 hours (depending on location)
  • Emergency contact: 03134374333 (available 24/7)

Breakdown Procedure:

  1. Call us immediately for assistance
  2. Stay safe – move to roadside if possible
  3. Our technician will assess on-site repairs vs. replacement
  4. No additional charges for mechanical breakdowns (our responsibility)

Accident Procedure:

  1. Ensure safety – check for injuries, move to safe location
  2. Call us immediately – we’ll guide you through next steps
  3. Police report required for all accidents (we assist with process)
  4. Replacement vehicle arranged while original is repaired